• Training:  Parallel Services offers a wide variety of training options which are often bundled with other services at no extra cost.  If you're looking for something you don't see just ask, training will be developed specifically for you!

 


 

          ​Growth & Foundations

  • Confidentiality 
  • Procrastinate on Purpose - thinking about thinking
  • 55 Ways to Say Awesome: Solutions for Better Communication
  • Wisconsin Welfare Reform
  • Team Building: Embracing Change
  • Financial Literacy
  • ​Poverty 101
  • ​The Customer Experience -working backwards to case management   


  • Coaching & Facilitation:  This service provides independent facilitation for problem-solving, conflict management and interpersonal relations. You will be better able to monitor goals, obstacles and achievements, coordination of team activities with management and establish organizational behaviors by intervening to improve group thinking and interaction. Typically the Coach does not tell or give answers but helps generates answers from the team. 

 

  • Mediation & Dispute Resolution:  Parallel Services has widespread experience addressing disputes amongst diverse populations in both rural and urban settings.  Parallel Services prides itself on holding independent neutral mediation services.​ Samantha's thorough statewide perspective on TANF policy and service delivery provides Parallel Services with extraordinary capacity to provide accurate decisions.​​

​​Consulting Services ​​

​    PROUD PARTNERSHIPS WITH: ​​













  • Operational Strategy, Process Improvement, Program Development:  Whether  you need to improve an existing process or you're in need of a new cutting edge program design Parallel Services has a strategy for you!  When your processes are effective and efficient you win not only the high morale from your staff but your profitability skyrockets!​​

          W-2 Policy & Case Management

  • Case Closure
  • Getting Write to it - caseload documentation
  • Data Exchange & Over-payments
  • Assessing the Situation: Tools for Conducting Better Assessments
  • Raising the Bar: Strategies for Increasing Work Participation Rates
  • Emergency Assistance: New Worker or Refresher
  • Intake & Eligibility
  • Employability Plan Development  
  • Fact Finding 
  • From Roots to Results: Performance Based Contracts


  • Program Evaluation & Quality Control:  Parallel Services specializes in business writing and quality control.   Let us help as you make data-driven decisions, we'd love to help you conduct analysis and internal audits so you can expedite your upcoming change initiative or better understand the root cause of a challenge you're facing.